Privacy Policy

Posted as of 24th January 2024
Last updated as of 24th January 2024

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This legal agreement constitutes an electronic record in accordance with the Indian Information Technology Act, 2000, and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. and the rules thereunder. It is generated by a computer system and does not require physical or digital signatures.
This legal document is published in compliance with Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, and Rule 4 of the Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, of the Information Technology Act, 2000, amended through the Technology Amendment Act, 2008. These rules mandate the publication of Terms of Use and practices for accessing and using any functional application.
The Application, known as "Sunkoll Kutub," is created and operated by Sunkoll Industry Pvt Ltd (referred to as “We,” “Our,” and “Us”) under the brand name “Sunkoll Kutub.”
For the purposes of this Privacy Policy, terms such as "We," "Our," "Us" refer to the Application, while "You," "Your," "Yourself," "User" refer to natural and legal individuals using the application, competent to enter into binding contracts as per Indian laws. "Third Parties" include any application, platform, or individual other than the Users and the creator of this Application.
To ensure uninterrupted use of the Application, We may collect and, in some circumstances, disclose information about you with your permission. This notice explains Our information collection and disclosure policies, as well as the choices You make about the way Your information is collected and used.

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) effective from May 25, 2018. Any provisions to the contrary shall be considered void and unenforceable as of that date. If you disagree with the terms and conditions of our Privacy Policy, especially regarding the collection or use of your information, please refrain from using or accessing the Site. For any questions or concerns about this Privacy Policy, please reach out to our Customer Support Desk at sunkollkutub@gmail.com.

ANY CAPITALIZED WORDS USED HEREIN SHALL BE INTERPRETED ACCORDING TO THE DEFINITIONS PROVIDED UNDER THIS AGREEMENT. ADDITIONALLY, THE HEADINGS USED IN THIS DOCUMENT ARE FOR ORGANIZATIONAL PURPOSES ONLY AND SHALL NOT BE UTILIZED BY THE USER OR THE CREATORS OF THIS PRIVACY POLICY TO INTERPRET THE PROVISIONS CONTAINED HEREIN.

INFORMATION WE COLLECT

We are dedicated to respecting your online privacy and acknowledge the importance of appropriately protecting and managing any Personal Information you share with us. We may collect the following information:

Registration data, This includes details such as Name, Phone number, Email ID, Postal code, Address details.
This encompasses the IP address of your device and Device ID when connected to the Internet. Additionally, it may include the URL you visited before and after using the Application, your computer or device browser information, and other details associated with your interaction with the Application. This privacy policy extends to data collected from users who are not registered as members, covering aspects like browsing behavior and viewed pages.

We collect and store personal information provided by you on the Application to ensure a seamless, efficient, and secure experience tailored to your needs. This includes:

Enabling the provision of services opted for by you.
Facilitating the viewing of content aligned with your interests.
Communicating necessary account and service-related information.
Providing quality customer care services and data collection.
Complying with applicable laws, rules, and regulations.

When a service requested by you involves a third party, the Company may share the information reasonably necessary to fulfill your service request. Your contact information may be used to send you offers based on your interests and preferences. The Company may also internally use contact information to enhance its services but will promptly delete such information upon your withdrawal of consent through the 'unsubscribe' button or by emailing sunkollkutub@gmail.com.
We offer you the option of not divulging specific information that you do not wish us to collect, store, or use. You can choose not to use a particular service or feature on the Application and opt-out of any non-essential communications.
Transactional activities over the internet carry inherent risks. To mitigate these risks, follow security practices such as not sharing account/login information and promptly informing our customer care team of any suspicious activity or potential account compromise.

OUR USE OF YOUR INFORMATION

The information provided by you will be utilized to offer and enhance the service for you and all users.

To provide services on your request.
For maintaining an internal record.
For enhancing the Services provided.
For maintaining records under legal and statutory provisions.

For detailed information about the nature of such communications, please refer to our Terms of Service. Additionally, your data and Sensitive Personal data may be collected and stored by us for internal records.
We use your tracking information, such as IP addresses and/or Device ID, to identify you, gather broad demographic information, and offer additional services.
We will not sell, license, or trade your personal information. Your personal information will not be shared with others unless they are acting under our instructions or we are legally obligated to do so.
Information collected via our server logs, including users' IP addresses and visited pages, is used to manage the web system and troubleshoot problems. We also utilize third-party analytics, tracking, optimization, and targeting tools to understand user engagement with our Application. This helps us improve the Application and deliver personalized content/ads based on user preferences.

HOW INFORMATION IS COLLECTED

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the purpose is not identified to you, you have the right to request the Company to elucidate the purpose of the collection of said personal information, pending the fulfillment of which you shall not be mandated to disclose any information whatsoever.
We will collect and use your personal information solely to fulfill those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. Personal information will be collected by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

COOKIES

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. By continuing to browse the site, you are agreeing to our use of cookies. Cookies contain information that is transferred to your computer’s hard drive. You can set your browser to refuse all or some browser cookies or to alert you when applications set or access cookies. If you disable or refuse cookies, please note that some parts of this application may become inaccessible or not function properly. A list of the types of cookies we use is as follows:

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our application.

GOOGLE ANALYTICS

We utilize Google Analytics to gain insights into how you interact with our content and to identify areas for improvement. These cookies may track all visitors of the Platform, collecting anonymous data on their origin, the pages they visit, and the duration of their stay on the site. Google stores this data to generate reports, and these cookies do not store personal or business data. The information generated by the cookie, including IP addresses, may be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate visitors' usage of the application, compile reports on application activity for us, and provide other services related to application activity and internet usage. Google may also transfer this information to third parties when required by law or when such third parties process the information on Google's behalf. Google will not associate any IP addresses with other data held by Google. By using this application, all visitors consent to the processing of data by Google in the manner and for the purposes outlined above. The Google application contains additional information about Analytics and a copy of Google's privacy policy pages.

EXTERNAL LINKS ON THE APPLICATION

The Application may contain advertisements and hyperlinks to other applications or resources. We do not have control over the content available on these external applications, which are provided by companies or individuals other than us. You acknowledge and agree that we are not responsible for the availability of such external sites or resources and do not endorse any advertising, services, or other materials on or available from these applications or resources. We are not liable for any loss or damage incurred by you as a result of the availability of external sites or resources or due to any reliance placed on the completeness, accuracy, or existence of any advertising, services, or other materials on, or available from, such applications. These external third-party applications and resource providers may have their privacy policies governing the collection, storage, retention, and disclosure of your personal information. We recommend reviewing their privacy policy when accessing external links through the Application.

YOUR RIGHTS

Unless subject to an exemption, you have the following rights concerning your data:

The right to request a copy of your data that we hold about you;
The right to request corrections to any inaccurate or outdated personal data;
The right to withdraw your consent to the processing at any time;
The right to object to the processing of personal data;
The right to complain to a supervisory authority.
The right to obtain information about whether personal data is transferred to a third country or an international organization.

If you have an account with any of our services, you are entitled to receive a copy of all personal data we hold about you. You also have the right to request restrictions on how we use your data when you log into your account.

CONFIDENTIALITY

You acknowledge that the Application may contain information designated as confidential by us, and you agree not to disclose such information without our prior written consent. Your information is considered confidential and will not be disclosed to any third party unless legally required by the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be related to the provision of agreed-upon services, and you have the sole discretion to request the discontinuation of such communications at any time.

OTHER INFORMATION COLLECTORS

Except as expressly included in this Privacy Policy, this document solely addresses the use and disclosure of information collected from you. If you disclose your information to other parties, whether on our Application or other sites on the Internet, different rules may apply to their use or disclosure of the information you provide. In cases where third-party advertisers are involved, they adhere to their own privacy policies. Since we do not control the privacy policies of third parties, it is advisable to ask questions before disclosing your personal information to others.

OUR DISCLOSURE OF YOUR INFORMATION

We may host surveys for survey creators on our Application who are the owners and users of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be shared with survey creators. Please contact the survey creator directly to better understand how they might share your survey responses.
Information collected will not be considered sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder, or any other law for the time being in force.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may be compelled to disclose information to the government, law enforcement agencies, or third parties.
Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do, however, assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
There may be several services offered by external service providers that help you use our Application. If you choose to use these optional services and, in the course of doing so, disclose information to external service providers, and/or permit them to collect information about you, then their use of your information is governed by their privacy policy.
We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud, and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

External Service Providers: There may be several services offered by external service providers that help you use our Application. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or permit them to collect information about you, then their use of your information is governed by their privacy policy.
Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

After registration, you have the option to review and modify the information you provided during the registration process, excluding Email ID and mobile number. The Application will feature an option to facilitate such changes, and users can utilize this feature for modifications. Please note that if you make changes to your information, we may or may not retain a record of your previous information. We will not maintain information you have requested to be removed under certain circumstances, such as dispute resolution, problem troubleshooting, and enforcement of our terms and conditions. The removal of such prior information will be comprehensive, extending to stored 'back up' systems. If you believe that any information we are holding about you is inaccurate or incomplete, or if you wish to remove your profile to restrict others from viewing it, you are required to rectify and promptly update any such incorrect information.

SECURITY

We consider data as a valuable asset that requires safeguarding against loss and unauthorized access. To ensure the protection of such data from both internal and external unauthorized access, we employ a variety of security techniques. Our approach aligns with widely accepted industry standards to secure the Personal Information submitted to us and the information accessed by us.
However, despite the effectiveness of encryption technology, it's important to acknowledge that no security system is entirely invulnerable. While we adhere to stringent security measures, we cannot guarantee the absolute security of our database. Additionally, we cannot assure that the information you provide will not be intercepted during transmission to the Company over the Internet.

SEVERABILITY

Each paragraph of this Privacy Policy shall be deemed separate, independent, and severable from all other paragraphs herein, except where expressly indicated or determined by the context of the agreement. The declaration that one or more paragraphs are null and void shall not impact the remaining paragraphs of this privacy policy.

AMENDMENT

Our Privacy Policy may be subject to change periodically. The latest version of the policy will dictate our use of your information and will always be available on the Application. Continued use of the Application by the User shall be deemed acceptance of any amendments to this Policy.

CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

If you wish to withdraw your consent, or if you would like to request the download or deletion of your data from any or all of our services at any time, please send an email tosunkollkutub@gmail.com.

CONTACT US

If you have any questions or concerns regarding this privacy policy, please feel free to contact us by sending an email to sunkollkutub@gmail.com.